After a String of Bungled Tech Upgrades, California Tries a New Approach – California may be home to some of the biggest tech companies in the world, but as the pandemic unemployment payment scandal has shown, proximity to greatness doesn’t seem to have helped the state’s IT messes, much. Throughout 2020, millions of Californians waited helplessly for delayed unemployment checks while the Employment Development Department mistakenly paid out billions of dollars to fraudsters. KQED 3/30/21
